More Profitability. More Control. In 60 Days.

 

 

  • More profitability visibility across your agency?

  • Less operational chaos and scattered information across tools?

→ This is the Agency Operations Health Check.

Gain clarity on where operational friction, fragmented systems and hidden profit leaks are slowing your agency down - before they become expensive growth limitations.

 

 

Real visibility on profitability

Know which clients, projects and teams actually generate margins.

One operational system, no chaos

Replace disconnected tools, Excel workarounds and manual coordination.

Faster management decisions

Answer “How are we doing?” without collecting numbers for days.

Scalable agency operations

Grow without adding operational friction, reporting chaos or hidden inefficiencies.

 

Take Back Control of Your Agency Operations in 60 days:

For CEOs, COOs and CFOs in growing agencies:

Together with Ulrich Schwarz, you identify where disconnected systems, operational friction and inconsistent workflows reduce profitability, slow decisions and create unnecessary coordination overhead.

Your Result After the Health Check:

A clear operational roadmap for improving visibility, reporting, resource planning and operational consistency across your agency.

Concrete recommendations for reducing operational friction, connecting workflows and creating more scalable agency operations.

The foundation for gaining more operational control, profitability visibility and management clarity over the next 90 days.

 

Trusted By Leading Agencies Across Central & Eastern Europe

From Disconnected Tools To Operational Clarity

  • TBWA and Qualiant are partners for more than 17 years now. Their agency software LEADING Job, as well as their always available team are unmatched in terms of quality and professionalism. But their most important „super power" is that they can easily adjust their software to our specific needs, which enables us to follow precisely all our business processes and save time and money."

    Boris Rogan, Managing Director at Luna/TBWA Zagreb

  • The project management and time recording features enable us to keep a sane head in the ever competitive environment of advertising agencies. We are using the software now for over 12 years and it accompanied us through the merger with VMLY&R. It proved to be always reliable."

    Florina Voevod, Finance Director at VMLY&R COMMERCE Romania

  • More than a hundred employees work for us under one roof. As a network agency, we are subject to strict guidelines regarding approval processes, audits and compliance. When we moved into the WPP Campus, we introduced LEADING Job across all agencies. This enabled us to fulfil all the requirements of a network agency in terms of workflow and audit processes. What do I particularly appreciate as CFO? The fact that we can use it to track our expenses properly. And how user-friendly the mass approval process is."

     

    Lukáš Vaculík, CFO of Ogilvy Czech

  • Pflichtenheft abschicken

    Where do you want to go?

    Determine goals & requirements profile

    1 Week

  • Präsentationstermin / Pitch bei Ihnen vor Ort

    All aboard!

    Presentation of the proposed solution

    2 Weeks

  • Angebotslegung & Auftrag

    Let's get going

    Receive & accept our offer

    3 Weeks

  • Customization

    Full steam ahead!

    Introductional support & customization

    4 Weeks

  • On time at your destination

    Agency and software are ready to go

    2 Months

 

Why do agencies across CEE lose operational control as they grow?

Over the last 30 years working with agencies across Central & Eastern Europe, I’ve seen the same operational pattern again and again.

Agencies in Romania, Czech Republic and Poland are under growing pressure:
more clients, more complexity, more reporting requirements and tighter margins.

At the same time, many agencies still run on fragmented tools, manual workflows and operational workarounds that “somehow work” - until growth makes the lack of structure impossible to ignore.

Suddenly teams spend their days switching between systems, searching for information and trying to understand where profitability is actually coming from.

Most agencies do not have a people problem.

They have an operational systems problem.

That’s exactly why we created the Agency Operations Health Check:
To identify operational friction, fragmented systems and hidden inefficiencies before they become serious growth limitations.

I look forward to our conversation.

Ulrich Schwarz, Managing Partner Qualiant

 

 

Frequently Asked Questions About the Agency Operations Health Check

What happens during the initial consultation?

Together with Ulrich Schwarz, you discuss your current operational setup, reporting workflows, profitability visibility and operational bottlenecks.

The goal is identifying fragmented tools, operational friction and hidden inefficiencies - and evaluating whether and how LEADING Job can help create more operational clarity, scalability and control across your agency.

Who is this audit designed for?

The Agency Operations & Profitability Audit is designed for CEOs, COOs, CFOs and Managing Directors in growing agencies across Romania, Czech Republic and Poland.

Especially for agencies with:

  • disconnected tools
  • increasing operational complexity
  • limited profitability visibility
  • growing coordination overhead
  • inconsistent reporting workflows

Is this a software demo?

No.

This is not a standard product demo.

The focus is understanding your operational structure first:

  • reporting workflows
  • profitability visibility
  • operational bottlenecks
  • resource planning
  • disconnected systems
  • coordination inefficiencies

Only afterwards do we evaluate whether LEADING Job can help improve operational clarity, scalability and management visibility across your agency.

We already use tools like Monday, ClickUp or Asana. Is this still relevant?

Yes.

Most agencies already use multiple tools.

The problem is usually not the lack of software.

The problem is that projects, reporting, resources and financial visibility are still disconnected — creating operational friction, inconsistent workflows and limited management control.

We are very busy right now. Is this still the right time?

This is exactly the situation many agencies are currently facing.

Operational complexity continues to grow while visibility, reporting and coordination become harder to manage.

The longer operational inefficiencies remain unresolved, the more expensive they become.

What kinds of agencies benefit most?

Typically:

  • Network agencies
  • Multi-unit agency groups
  • Digital agencies
  • PR agencies
  • Media agencies
  • Full-service agencies
  • Agencies with 50+ employees
  • Agencies working with enterprise or international clients

What operational problems do you typically identify?

Typical findings include:

  • disconnected reporting workflows
  • unclear profitability visibility
  • operational coordination overhead
  • duplicated manual work
  • inconsistent time tracking
  • Excel-based reporting workarounds
  • resource planning bottlenecks
  • limited operational visibility at management level

Why do agencies book this audit?

Most agencies reach a point where “it somehow works” is no longer enough.

The agency keeps growing.
Complexity increases.
But operational visibility and control do not scale with it.

The audit helps leadership identify:

  • where operational friction slows the business down
  • where profitability leaks happen
  • which workflows no longer scale
  • and how LEADING Job could help create more connected, scalable and controllable agency operations.